Service Desk Executive
Be the first point of contact for users: log, resolve and escalate IT issues, and keep every ticket moving within agreed service levels.
Openings
Geekay is looking for people who ask good questions, take responsibility and care about what happens after a solution goes live.
Be the first point of contact for users: log, resolve and escalate IT issues, and keep every ticket moving within agreed service levels.
Lead a service desk team, own service-level performance and coach engineers to resolve issues first time.
Build relationships with enterprise clients and help them find the right mix of AI, automation and technology services.
Send your profile and tell us what kind of problems you would like to solve. hi@geekayinfotech.com
Next step
You may be exploring AI.
You may be dealing with an ageing technology environment.
You may need stronger security or more reliable operations.
Wherever you are starting, Geekay can help turn the challenge into a practical plan.
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